Thank you for shopping with TedFrann Consult. We are committed to delivering your Embroidered Pillowcase orders safely and efficiently.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location.
- Domestic Orders: 3–7 business days
- International Orders: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Delays
Unexpected delays may occur due to:
- Severe weather conditions
- Customs inspections
- Carrier delays
- High shipping volumes
- Other circumstances beyond our control
We appreciate your patience should these situations arise.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to help resolve the issue.
Contact Us
For shipping questions, please contact us:
Email: deskinfo@tedfrannconsult.com.